Frequently Asked Questions
If you have any more questions or need assistance with your booking, please don't hesitate to contact us. We look forward to welcoming you to Jungleciti House and providing you with a memorable experience at Kaziranga National Park!
Q1: What types of accommodation are available at Jungleciti House?
At Jungleciti House, we offer comfortable and well-equipped rooms designed to make your stay pleasant. Our accommodations include:
- Deluxe Rooms
- Premium Rooms — River View
- Superior Rooms — Resort View
Each room is designed with modern amenities, and we provide a serene environment ideal for a relaxing stay in Kaziranga.
Q2: How can I book accommodation at Jungleciti House?
You can book your accommodation through our website at jungleciti.com or by calling our customer care number. For package bookings that include accommodation and tours, you can also check our options on the website.
Q3: Do you offer airport transfers?
Yes, we offer convenient airport transfers to and from Jorhat Airport (JRH) and Guwahati International Airport (GAU). Our transfer service ensures that you can arrive and depart hassle-free.
- Guwahati Airport → Jungleciti House: Approximately 4–5 hours by road.
- Jorhat Airport → Jungleciti House: Approximately 1.5–2 hours by road.
Q4: How can I book an airport transfer?
You can book your airport transfer while making your room reservation via our website or by contacting our customer care team at 080-4568-7007 or email us at 123@jhipl.com.
Q5: What are the charges for airport transfers?
Charges vary by airport and vehicle type. For specific pricing, refer to the airport transfer details sent to you via email or contact our customer service team for assistance.
Q6: What types of jungle safari are available at Kaziranga?
We offer Jeep Safaris and Elephant Safaris to explore the diverse wildlife of Kaziranga National Park.
- Jeep Safari: Guided drives through grasslands and forests to see the one-horned rhinoceros, tigers, wild buffalo, and many bird species.
- Elephant Safari: A unique way to explore dense grasslands and wetlands.
Q7: How can I book a Jungle Safari?
Book your safari in advance when making your accommodation reservation on jungleciti.com. You may also add a safari during check-in at Jungleciti House, subject to availability, or email us.
Q8: What is the duration of a Jeep Safari?
Jeep Safaris typically last for 2–3 hours. Morning and afternoon slots are available; early morning and late afternoon often offer the best wildlife viewing.
Q9: Is there a cancellation policy for Safari bookings?
Yes. Safari bookings follow our cancellation policy. Charges are refunded only if the safari operator accepts the refund request. A 5% non-refundable handling charge applies, along with 18% GST.
Q10: What are the restaurant timings at Jungleciti House?
Restaurant timings: 8:00 AM to 9:00 PM IST. We serve delicious local and international cuisine.
Q11: Do you offer vegetarian and non-vegetarian options?
Yes, we offer a wide variety of both vegetarian and non-vegetarian dishes, including Assamese specialties and popular Indian and continental cuisine.
Q12: What is the check-in time at Jungleciti House?
The standard check-in time is 3:00 PM IST.
Q13: What is the check-out time at Jungleciti House?
The standard check-out time is 11:30 AM IST. For early check-in or late check-out, please contact us in advance to check availability.
Q14: What are the customer care hours?
Customer Care is available 8:00 AM to 9:00 PM IST daily. For assistance outside these hours, email us at 123@jhipl.com.
Q15: How can I contact customer support?
Phone: 080-4568-7007 (8:00 AM – 9:00 PM IST)
Email: 123@jhipl.com (outside business hours)
Q16: How can I book a tour package with Jungleciti?
Book a Package Tour on jungleciti.com or email 123@jhipl.com. Packages include accommodation, safari tours, transportation, and more.
Q17: What is included in the Jungle Safari Packages?
- Accommodation at Jungleciti House
- Daily breakfast and meals (depending on the package)
- Jeep or Elephant Safari in Kaziranga National Park
- Airport transfer (subject to package terms)
Q18: Is Kaziranga National Park open all year round?
Yes, the park is open year-round, but the best time to visit is during the dry season (November to April) when wildlife sightings are more frequent.
Q19: What should I pack for my trip to Kaziranga?
- Comfortable clothes for safari and sightseeing
- Light, breathable clothing in summer
- Sturdy shoes or sandals for walking
- A camera for wildlife and landscapes
- Insect repellent and sunscreen